Contact support
Send your request from your organizational email account and include enough context to reproduce the issue safely.
What to include
- Organization or tenant name.
- SecuraVouch application version, if visible.
- Date and approximate time of the issue, including time zone.
- Microsoft Teams context in which the problem occurred.
- Any safe correlation or request identifier shown by the application.
- Steps that led to the issue and the expected result.
Do not send secrets
Do not email passwords, authentication tokens, bearer tokens, private keys, client secrets, recovery codes or unrestricted capability URLs. Support may request additional diagnostic information through an appropriate secure channel when necessary.
Security reports
For a suspected security vulnerability, use info@securagen.ai and include SECURITY in the subject.
Documentation
For product setup and workflow guidance, see the SecuraVouch documentation.